Engage and communicate with the customer via Email, Phone, Chat and Social from within your CRM account.
The customer can also choose to let their agents and customers login with their Google, Facebook or Twitter accounts.
Take notes while on the call or create follow-up calls or tasks after the call ends.
Sales Performance Management
Estimate revenue you can generate in each fiscal year/forthcoming quarters.
Identify the sales personnel who met their targets for fiscal quarter & year.
Create fully customizable forecast reports and dashboards.
Lead to more cost-effective marketing, avoids expenses of mass marketing.